Buy less, do more. We are impoverishing ourselves, individually and as a nation, buying things we don't need and don't actually want. If you have closets, garages, and storage lockers full of stuff you're not using, you don't need any more stuff!
Educate yourself continually. Ignorance makes you vulnerable. It is easy for people to take advantage of you, rip you off, and abuse your rights when you're not informed. Choosing to be ignorant means saying "Here, other people in the world! Why don't you run my life for me?"
Depend as little as possible on others. No man is an island, and it's impossible to do everything in this world entirely on your own. However, you should be very mindful of what you're choosing to have other people do for you. You may be better off doing it for yourself.
Make purchases mindfully. An aware consumer makes better choices than a consumer who is functioning on auto-pilot. Think about what you buy, where you're buying it, and why you're buying it. Make sure your purchases are in alignment with your belief systems. Think about what things cost to produce and market: if you're paying an exceptionally low price for something, you can be sure that someone else is paying dearly, generally in terms of their labor/quality of life.
Make creativity central to your life. We were given imaginations for a reason. Creativity is as vital to our well being as physical exercise. It doesn't matter if you never 'learned' how to be creative: something as a simple doodle can be the gateway to an innovative solution to a tough problem. Humanity survived & thrives because it is innovative and has the ability to transcend history, seeing beyond what has always been done. This power is inside each of us: don't think it belongs to ivory-tower academics and government think tanks. But you have to use it, or you will lose it.
Showing posts with label politics. Show all posts
Showing posts with label politics. Show all posts
Monday, October 14, 2013
Monday, September 9, 2013
Every Purchase Is Political
There is some argument about the exact numbers. Some economists say that consumer spending is responsible for 70% of the US economy; others put the numbers closer to slightly more than half. Either way, one inarguable fact remains: it is our purchases, mine and yours, from the morning cup of coffee to buying a new vehicle or even a house, that drives this country.
We're paying for all of it, directly through taxes and indirectly through participation in the marketplace. We pay for the roads; we pay for the schools; we pay to shore up all kinds of industries, from agriculture to energy to transportation. We pay for the military. We pay for what the military does.
We pay for what the military does in so many ways. We can't have this conversation without stopping to consider, to pause and actually imagine what it would be like to be one of the so many young wounded veterans, men and women who in many cases aren't even 40!, who have lost their arms or legs or eyesight or mobility or ability to think clearly or enjoy peace of mind. Who then come back to medical care and financial support that is without a doubt less than they deserve. We're told that there's no money to provide better.
But there is money, apparently, to start another expensive conflict in Syria. I stand here before you and tell you that I have no idea whether that would be money well spent or not. I see the videos of people suffering from gas attacks, and it seems to me impossible that we stand by and do nothing while these atrocities go on. At the same time, it seems as if the whole world (including people inside of Syria) thinks that the US military taking action would only make things worse for everyone.
It's too bad we don't have the equivalent of Special Forces in diplomacy - elite negotiators who could strategically and tactically create peace with the speed and enthusiasm with which we wage war. With all the money we're spending in this country, why aren't we funding efforts to create peace? To train people to understand and resolve conflicts, to help create a world without want and suffering?
But I digress. There's no sense in talking about what we could be doing with our collective money. We need to focus our attention on what is being done with our collective money right now. And we need to decide whether or not we're comfortable continuing to contribute to those decisions with our financial support.
You have to pay your taxes. There's no way around that legal and I believe moral obligation. However, we can and should be talking with our representatives about those taxes regularly. I think we've completely lost sight of exactly what we're paying for. I know I have. Informing yourself about what is being done with your money seems like a sensible idea.
The other side of the equation is consumer spending. Our country started with a demonstration of personal economic power creating political change. Today, boycotts are a tool used with some degree of success by both the Right and the Left.
I think it's time to remember that every purchase we make is political. Every dollar we spend contributes to the government and the actions it is taking. If you like what the government is doing, you should spend enthusiastically. If you don't like what the government is doing, maybe you don't want to buy as much stuff.
It's your decision. Just be aware that you're making it.
We're paying for all of it, directly through taxes and indirectly through participation in the marketplace. We pay for the roads; we pay for the schools; we pay to shore up all kinds of industries, from agriculture to energy to transportation. We pay for the military. We pay for what the military does.
We pay for what the military does in so many ways. We can't have this conversation without stopping to consider, to pause and actually imagine what it would be like to be one of the so many young wounded veterans, men and women who in many cases aren't even 40!, who have lost their arms or legs or eyesight or mobility or ability to think clearly or enjoy peace of mind. Who then come back to medical care and financial support that is without a doubt less than they deserve. We're told that there's no money to provide better.
But there is money, apparently, to start another expensive conflict in Syria. I stand here before you and tell you that I have no idea whether that would be money well spent or not. I see the videos of people suffering from gas attacks, and it seems to me impossible that we stand by and do nothing while these atrocities go on. At the same time, it seems as if the whole world (including people inside of Syria) thinks that the US military taking action would only make things worse for everyone.
It's too bad we don't have the equivalent of Special Forces in diplomacy - elite negotiators who could strategically and tactically create peace with the speed and enthusiasm with which we wage war. With all the money we're spending in this country, why aren't we funding efforts to create peace? To train people to understand and resolve conflicts, to help create a world without want and suffering?
But I digress. There's no sense in talking about what we could be doing with our collective money. We need to focus our attention on what is being done with our collective money right now. And we need to decide whether or not we're comfortable continuing to contribute to those decisions with our financial support.
You have to pay your taxes. There's no way around that legal and I believe moral obligation. However, we can and should be talking with our representatives about those taxes regularly. I think we've completely lost sight of exactly what we're paying for. I know I have. Informing yourself about what is being done with your money seems like a sensible idea.
The other side of the equation is consumer spending. Our country started with a demonstration of personal economic power creating political change. Today, boycotts are a tool used with some degree of success by both the Right and the Left.
I think it's time to remember that every purchase we make is political. Every dollar we spend contributes to the government and the actions it is taking. If you like what the government is doing, you should spend enthusiastically. If you don't like what the government is doing, maybe you don't want to buy as much stuff.
It's your decision. Just be aware that you're making it.
Monday, September 2, 2013
How To Count Your Blessings
Part of the reason we feel compelled to buy so much stuff, all of the time, is that we've lost the ability to be content with what we have. In fact, many of us don't even know what we have! Our closets are packed, our basements are piled high with boxes we haven't opened in years, we rent so much storage space for our stuff that self-storage is now a $22 billion dollar industry in the US.
Imaging what we could do, individually and collectively, with that $22 billion dollars. Would we have as much debt? Could we fund better schools for our kids? Would it be easier to help make sure our neighbors don't go hungry or senior citizens don't freeze to death?
Cultivating The Art of Contentment
An essential element of deciding when and how we're going to spend our money is learning how to be content with what we actually have. Frankly, I don't think most of us are very aware of what we have: we're too busy working to accumulate more, more, more to pay attention to the items we interact with every day.
But we can change this. Our parents & grandparents talked about 'counting your blessings' - and even today you see lots of people who are really into gratitude. They keep gratitude journals listing three things they're thankful for every day, for example, or make a point of telling someone that's made a difference in their life how much they matter.
I think these are great practices. They're just not enough if we want to enjoy life more and buy less stuff. For that, we've got to focus in on the tangible world, intensely and often.
This is how it works. As often as possible, when you're using an object or item, say out loud one of the benefits you can identify about it. For example:
Boy, this pen writes nicely!
I love how well the brakes on my car work.
This shirt is really comfortable.
This toothpaste tastes good.
I can fit everything I need to into my tote bag!
You might feel a little silly at first when you start this practice, but over time, a funny thing will happen. As you get in the habit of recognizing and articulating what you like about the possessions you have, the drive to replace them drops off significantly.
In fact, you might even wind up a little happier. I've found this happens especially with items I use all of the time. Let's take the coffee maker. Trust me, the coffee maker in this house gets a lot of use! And I think I've found every way to praise the coffee maker that there is. It's easy to use. It works fast. It makes good coffee. The coffee stays hot for a long time. There's a friendly little beep that lets me know when the warming unit is shutting off. It's easy to clean. The coffee pot is a little focal point of goodness in my life, and when I engage with it, I'm happier as a result.
It's not a spectacular coffee maker, mind you. It doesn't make espresso or lattes or wash my windows or anything like that. But it's a good coffee maker that does what its supposed to do, consistently, and recognizing and maintaining some level of awareness of this fact creates a bright point in my day.
You might be surprised how many bright points are waiting to be recognized in your day. Enjoying what we have reduces our desire to acquire more. That's essential if we want to get our lives back under control. It all begins with counting your blessings.
Imaging what we could do, individually and collectively, with that $22 billion dollars. Would we have as much debt? Could we fund better schools for our kids? Would it be easier to help make sure our neighbors don't go hungry or senior citizens don't freeze to death?
Cultivating The Art of Contentment
An essential element of deciding when and how we're going to spend our money is learning how to be content with what we actually have. Frankly, I don't think most of us are very aware of what we have: we're too busy working to accumulate more, more, more to pay attention to the items we interact with every day.
But we can change this. Our parents & grandparents talked about 'counting your blessings' - and even today you see lots of people who are really into gratitude. They keep gratitude journals listing three things they're thankful for every day, for example, or make a point of telling someone that's made a difference in their life how much they matter.
I think these are great practices. They're just not enough if we want to enjoy life more and buy less stuff. For that, we've got to focus in on the tangible world, intensely and often.
This is how it works. As often as possible, when you're using an object or item, say out loud one of the benefits you can identify about it. For example:
Boy, this pen writes nicely!
I love how well the brakes on my car work.
This shirt is really comfortable.
This toothpaste tastes good.
I can fit everything I need to into my tote bag!
You might feel a little silly at first when you start this practice, but over time, a funny thing will happen. As you get in the habit of recognizing and articulating what you like about the possessions you have, the drive to replace them drops off significantly.
In fact, you might even wind up a little happier. I've found this happens especially with items I use all of the time. Let's take the coffee maker. Trust me, the coffee maker in this house gets a lot of use! And I think I've found every way to praise the coffee maker that there is. It's easy to use. It works fast. It makes good coffee. The coffee stays hot for a long time. There's a friendly little beep that lets me know when the warming unit is shutting off. It's easy to clean. The coffee pot is a little focal point of goodness in my life, and when I engage with it, I'm happier as a result.
It's not a spectacular coffee maker, mind you. It doesn't make espresso or lattes or wash my windows or anything like that. But it's a good coffee maker that does what its supposed to do, consistently, and recognizing and maintaining some level of awareness of this fact creates a bright point in my day.
You might be surprised how many bright points are waiting to be recognized in your day. Enjoying what we have reduces our desire to acquire more. That's essential if we want to get our lives back under control. It all begins with counting your blessings.
Friday, August 23, 2013
Looking for Balance: The Need for a More Sustainable Way of Life
This morning, I read this really great article by Arianna Huffington, Burnout: The Disease of Our Civilization. In it, she articulates so much of what is wrong, really, really wrong, with our current way of life.
Her focus is on the corporate workplace, and she points out that too much time spent frantically engaged in money-making activity is neither good for the company nor its employees. There are numerous examples of employers providing mechanisms for some element of life balance - and many of these companies are very successful, national or even global brands.
She also talks about how our lifestyle is impacting us on a personal level. One stat that jumped out at me was the fact that the average smartphone user checks their device every six and a half minutes. That's 150 times a day.
I don't have a smartphone, but I'm as guilty of this as the next person. I always want to know what's in my email, on Facebook, on Twitter. I'm becoming increasingly aware of the compulsive nature of this behavior, while at the same time, puzzled. What, exactly, do I think I'm going to miss?
Personal Choices Lead To Cultural Change
I can't change the way the world operates all by myself. However, I can change what I'm doing. I need to be more mindful about the way I consume information, and how tethered I am to the internet.
One thing that really started me on this journey toward a more sustainable lifestyle was a bit in a Martha Stewart magazine that said we spend 95% of our lives indoors. That seems so incredibly, egregiously wrong. At the same time, observing how much time I (and the people around me) have their attention focused on a small screen, is troubling.
In Syria, right now, little children are dying from chemical weapons attacks. The situation in Egypt is chaotic, and frankly, the situation in the United States is not exactly wonderful. But we don't pay attention to that when we have wonderful diverting Twitter streams full of who in the world will play the next Batman?
One of the fundamental ideas that's pivotal in creating a more sustainable way of life is learning to consider attention as a consumable resource: you only have so much, and you need to be selective where you spend it. I squander my attention, and that leads to bad choices and limits my ability to help others.
But this can change, and it will change. I'm not advocating for totally unplugging from the world - I can't support my family if I don't work - but there needs to be healthier limits than the ones I'm currently using. It's time to explore what those are.
Her focus is on the corporate workplace, and she points out that too much time spent frantically engaged in money-making activity is neither good for the company nor its employees. There are numerous examples of employers providing mechanisms for some element of life balance - and many of these companies are very successful, national or even global brands.
She also talks about how our lifestyle is impacting us on a personal level. One stat that jumped out at me was the fact that the average smartphone user checks their device every six and a half minutes. That's 150 times a day.
I don't have a smartphone, but I'm as guilty of this as the next person. I always want to know what's in my email, on Facebook, on Twitter. I'm becoming increasingly aware of the compulsive nature of this behavior, while at the same time, puzzled. What, exactly, do I think I'm going to miss?
Personal Choices Lead To Cultural Change
I can't change the way the world operates all by myself. However, I can change what I'm doing. I need to be more mindful about the way I consume information, and how tethered I am to the internet.
One thing that really started me on this journey toward a more sustainable lifestyle was a bit in a Martha Stewart magazine that said we spend 95% of our lives indoors. That seems so incredibly, egregiously wrong. At the same time, observing how much time I (and the people around me) have their attention focused on a small screen, is troubling.
In Syria, right now, little children are dying from chemical weapons attacks. The situation in Egypt is chaotic, and frankly, the situation in the United States is not exactly wonderful. But we don't pay attention to that when we have wonderful diverting Twitter streams full of who in the world will play the next Batman?
One of the fundamental ideas that's pivotal in creating a more sustainable way of life is learning to consider attention as a consumable resource: you only have so much, and you need to be selective where you spend it. I squander my attention, and that leads to bad choices and limits my ability to help others.
But this can change, and it will change. I'm not advocating for totally unplugging from the world - I can't support my family if I don't work - but there needs to be healthier limits than the ones I'm currently using. It's time to explore what those are.
Tuesday, August 20, 2013
What Am I Worried About? THIS is what I'm worried about
From GROKLAW:
| Forced Exposure ~pj |
 |
| Tuesday, August 20 2013 @ 02:40 AM EDT |
|
The owner of Lavabit tells us that he's stopped using email and if we knew what he knew, we'd stop too. There is no way to do Groklaw without email. Therein lies the conundrum. What to do? What to do? I've spent the last couple of weeks trying to figure it out. And the conclusion I've reached is that there is no way to continue doing Groklaw, not long term, which is incredibly sad. But it's good to be realistic. And the simple truth is, no matter how good the motives might be for collecting and screening everything we say to one another, and no matter how "clean" we all are ourselves from the standpoint of the screeners, I don't know how to function in such an atmosphere. I don't know how to do Groklaw like this. Years ago, when I was first on my own, I arrived in New York City, and being naive about the ways of evil doers in big cities, I rented a cheap apartment on the top floor of a six-floor walkup, in the back of the building. That of course, as all seasoned New Yorkers could have told me, meant that a burglar could climb the fire escape or get to the roof by going to the top floor via the stairs inside and then through the door to the roof and climb down to the open window of my apartment. That is exactly what happened. I wasn't there when it happened, so I wasn't hurt in any way physically. And I didn't then own much of any worth, so only a few things were taken. But everything had been pawed through and thrown about. I can't tell how deeply disturbing it is to know that someone, some stranger, has gone through and touched all your underwear, looked at all your photographs of your family, and taken some small piece of jewelry that's been in your family for generations. If it's ever happened to you, you know I couldn't live there any more, not one night more. It turned out, by the way, according to my neighbors, that it was almost certainly the janitor's son, which stunned me at the time but didn't seem to surprise any of my more-seasoned neighbors. The police just told me not to expect to get anything back. I felt assaulted. The underwear was perfectly normal underwear. Nothing kinky or shameful, but it was the idea of them being touched by someone I didn't know or want touching them. I threw them away, unused ever again. I feel like that now, knowing that persons I don't know can paw through all my thoughts and hopes and plans in my emails with you. They tell us that if you send or receive an email from outside the US, it will be read. If it's encrypted, they keep it for five years, presumably in the hopes of tech advancing to be able to decrypt it against your will and without your knowledge. Groklaw has readers all over the world. I'm not a political person, by choice, and I must say, researching the latest developments convinced me of one thing -- I am right to avoid it. There is a scripture that says, It doesn't belong to man even to direct his step. And it's true. I see now clearly that it's true. Humans are just human, and we don't know what to do in our own lives half the time, let alone how to govern other humans successfully. And it shows. What form of government hasn't been tried? None of them satisfy everyone. So I think we did that experiment. I don't expect great improvement. I remember 9/11 vividly. I had a family member who was supposed to be in the World Trade Center that morning, and when I watched on live television the buildings go down with living beings inside, I didn't know that she had been late that day and so was safe. Does it matter, though, if you knew anyone specifically, as we watched fellow human beings hold hands and jump out of windows of skyscrapers to a certain death below or watched the buildings crumble into dust, knowing there were so many people just like us being turned into dust as well? I cried for weeks, in a way I've never cried before, or since, and I'll go to my grave remembering it and feeling it. And part of my anguish was that there were people in the world willing to do that to other people, fellow human beings, people they didn't even know, civilians uninvolved in any war. I sound quaint, I suppose. But I always tell you the truth, and that is what I was feeling. So imagine how I feel now, imagining as I must what kind of world we are living in if the governments of the world think total surveillance is an appropriate thing? I know. It may not even be about that. But what if it is? Do we even know? I don't know. What I do know is it's not possible to be fully human if you are being surveilled 24/7. Harvard's Berkman Center had an online class on cybersecurity and internet privacy some years ago, and the resources of the class are still online. It was about how to enhance privacy in an online world, speaking of quaint, with titles of articles like, "Is Big Brother Listening?" And how. You'll find all the laws in the US related to privacy and surveillance there. Not that anyone seems to follow any laws that get in their way these days. Or if they find they need a law to make conduct lawful, they just write a new law or reinterpret an old one and keep on going. That's not the rule of law as I understood the term. Anyway, one resource was excerpts from a book by Janna Malamud Smith,"Private Matters: In Defense of the Personal Life", and I encourage you to read it. I encourage the President and the NSA to read it too. I know. They aren't listening to me. Not that way, anyhow. But it's important, because the point of the book is that privacy is vital to being human, which is why one of the worst punishments there is is total surveillance: One way of beginning to understand privacy is by looking at what happens to people in extreme situations where it is absent. Recalling his time in Auschwitz, Primo Levi observed that "solitude in a Camp is more precious and rare than bread." Solitude is one state of privacy, and even amidst the overwhelming death, starvation, and horror of the camps, Levi knew he missed it.... Levi spent much of his life finding words for his camp experience. How, he wonders aloud in Survival in Auschwitz, do you describe "the demolition of a man," an offense for which "our language lacks words."... One function of privacy is to provide a safe space away from terror or other assaultive experiences. When you remove a person's ability to sequester herself, or intimate information about herself, you make her extremely vulnerable....I've quoted from that book before, back when the CNET reporters' emails were read by HP. We thought that was awful. And it was. HP ended up giving them money to try to make it up to them. Little did we know. Ms. Smith continues: Safe privacy is an important component of autonomy, freedom, and thus psychological well-being, in any society that values individuals. ... Summed up briefly, a statement of "how not to dehumanize people" might read: Don't terrorize or humiliate. Don't starve, freeze, exhaust. Don't demean or impose degrading submission. Don't force separation from loved ones. Don't make demands in an incomprehensible language. Don't refuse to listen closely. Don't destroy privacy. Terrorists of all sorts destroy privacy both by corrupting it into secrecy and by using hostile surveillance to undo its useful sanctuary. But if we describe a standard for treating people humanely, why does stripping privacy violate it? And what is privacy? In his landmark book, Privacy and Freemom, Alan Westin names four states of privacy: solitude, anonymity, reserve, and intimacy. The reasons for valuing privacy become more apparent as we explore these states....I hope that makes it clear why I can't continue. There is now no shield from forced exposure. Nothing in that parenthetical thought list is terrorism-related, but no one can feel protected enough from forced exposure any more to say anything the least bit like that to anyone in an email, particularly from the US out or to the US in, but really anywhere. You don't expect a stranger to read your private communications to a friend. And once you know they can, what is there to say? Constricted and distracted. That's it exactly. That's how I feel. So. There we are. The foundation of Groklaw is over. I can't do Groklaw without your input. I was never exaggerating about that when we won awards. It really was a collaborative effort, and there is now no private way, evidently, to collaborate. I'm really sorry that it's so. I loved doing Groklaw, and I believe we really made a significant contribution. But even that turns out to be less than we thought, or less than I hoped for, anyway. My hope was always to show you that there is beauty and safety in the rule of law, that civilization actually depends on it. How quaint. If you have to stay on the Internet, my research indicates that the short term safety from surveillance, to the degree that is even possible, is to use a service like Kolab for email, which is located in Switzerland, and hence is under different laws than the US, laws which attempt to afford more privacy to citizens. I have now gotten for myself an email there, p.jones at mykolab.com in case anyone wishes to contact me over something really important and feels squeamish about writing to an email address on a server in the US. But both emails still work. It's your choice. My personal decision is to get off of the Internet to the degree it's possible. I'm just an ordinary person. But I really know, after all my research and some serious thinking things through, that I can't stay online personally without losing my humanness, now that I know that ensuring privacy online is impossible. I find myself unable to write. I've always been a private person. That's why I never wanted to be a celebrity and why I fought hard to maintain both my privacy and yours. Oddly, if everyone did that, leap off the Internet, the world's economy would collapse, I suppose. I can't really hope for that. But for me, the Internet is over. So this is the last Groklaw article. I won't turn on comments. Thank you for all you've done. I will never forget you and our work together. I hope you'll remember me too. I'm sorry I can't overcome these feelings, but I yam what I yam, and I tried, but I can't. |
Friday, August 16, 2013
The War on Complacency
If we're really concerned about our ongoing survival on this planet as a species, there's something we have to do. We need to get people - large masses of people - to pay attention to what's going on; to really pay attention to important things, be informed and engaged and actively, critically thinking about our collective situation.
This is not going to be easy, for two reasons. This first is simple: people are kept too busy to think about anything. They don't have the time, and by the time they have time, they don't have the energy. Participating in society as it is commonly practiced is a lot of work. We're so busy, in fact, that we've entirely lost the knack of paying attention.
We don't see what's actually in front of us. We see what we expect to see.
We don't hear what people say. We hear what we expect them to say - think about how startled you can be when someone says something 'out of character' or 'not like him!'
We go through life on auto-pilot, so focused on what we have to do that we don't take any notice of what's going on around us. That's part of the second problem, which is compounded by the fact that it's very difficult to figure out what we're really supposed to pay attention to: we're bombarded by messaging, commercial and otherwise, 24 hours a day.
Figuring out which bits of that deluge is important - much less true - is an overwhelming task; it's easy to 'opt out' and pretend you're treating it all as meaningless back ground noise. The thing is, we're more susceptible to that back ground noise than we'd like to admit. We pay a price in terms of our energy and emotional resilience; we pay a price in terms of having our opinions shaped for us.
If all the voices you hear tell you that climate change is a hoax, you are likely to believe that climate change is a hoax. If all the voices you hear tell you that climate change is indisputable scientific fact, you are likely to believe that climate change is indisputable scientific fact.
If we don't hear any voices asking questions or expressing doubt (in either direction), we are less likely to ask questions or express doubt ourselves. If it appears like everyone else is going with the flow, we're much more likely to go with the flow too. This is a proven pervasive - not necessarily universal! - tendency in human beings.
I wonder if we can change that tendency and encourage more independent thinking. One way to do this - a valuable weapon in our war on complacency - is to ask people questions. Every day people - the people you work with, or run into at the coffee shop, or while waiting in line. Your family and friends. Go ahead and be curious. Ask them what they think about whatever - the topic doesn't have to be political or controversial, although ultimately, all things are both - and listen to what they have to say.
A lot of times you'll get people who say "I never thought about it..." but now you've started them thinking about it, and chances are they won't stop. We need little nudges and reminders to think about things outside of our ordinary, every day existence. We need reminders that the world is bigger than our own neighborhood. Most of all, we need reminders that there are as many ways to see the world as there are people, and the more different perspectives we're aware of, the better, wiser decisions we'll be able to make ourselves.
This is not going to be easy, for two reasons. This first is simple: people are kept too busy to think about anything. They don't have the time, and by the time they have time, they don't have the energy. Participating in society as it is commonly practiced is a lot of work. We're so busy, in fact, that we've entirely lost the knack of paying attention.
We don't see what's actually in front of us. We see what we expect to see.
We don't hear what people say. We hear what we expect them to say - think about how startled you can be when someone says something 'out of character' or 'not like him!'
We go through life on auto-pilot, so focused on what we have to do that we don't take any notice of what's going on around us. That's part of the second problem, which is compounded by the fact that it's very difficult to figure out what we're really supposed to pay attention to: we're bombarded by messaging, commercial and otherwise, 24 hours a day.
Figuring out which bits of that deluge is important - much less true - is an overwhelming task; it's easy to 'opt out' and pretend you're treating it all as meaningless back ground noise. The thing is, we're more susceptible to that back ground noise than we'd like to admit. We pay a price in terms of our energy and emotional resilience; we pay a price in terms of having our opinions shaped for us.
If all the voices you hear tell you that climate change is a hoax, you are likely to believe that climate change is a hoax. If all the voices you hear tell you that climate change is indisputable scientific fact, you are likely to believe that climate change is indisputable scientific fact.
If we don't hear any voices asking questions or expressing doubt (in either direction), we are less likely to ask questions or express doubt ourselves. If it appears like everyone else is going with the flow, we're much more likely to go with the flow too. This is a proven pervasive - not necessarily universal! - tendency in human beings.
I wonder if we can change that tendency and encourage more independent thinking. One way to do this - a valuable weapon in our war on complacency - is to ask people questions. Every day people - the people you work with, or run into at the coffee shop, or while waiting in line. Your family and friends. Go ahead and be curious. Ask them what they think about whatever - the topic doesn't have to be political or controversial, although ultimately, all things are both - and listen to what they have to say.
A lot of times you'll get people who say "I never thought about it..." but now you've started them thinking about it, and chances are they won't stop. We need little nudges and reminders to think about things outside of our ordinary, every day existence. We need reminders that the world is bigger than our own neighborhood. Most of all, we need reminders that there are as many ways to see the world as there are people, and the more different perspectives we're aware of, the better, wiser decisions we'll be able to make ourselves.
Monday, August 12, 2013
Transitions
I quit one of my jobs today. It wasn't a bad job, as ghostwriting gigs go: the clients are pleasant, knowledgeable people; the money decent and always paid promptly. But I just couldn't do it anymore. Here's why:
It's no secret that the world's best brands are successful because they do a great job of meeting their customers' needs. That's Marketing 101, right there. But what isn't so well understood is that human needs are incredibly complex. They have both tangible and intangible components.
That's why when winter rolls around and you go coat shopping, you're not just looking for a coat that's warm, weatherproof, and affordable. You want a coat that's stylish as your community of choice defines stylish, so you can feel good about yourself and your place in society.
My now-former clients do a great job educating business leaders about the complexities of human need and teaching them how to best meet as many of those needs as possible in the retail setting. Better, more comprehensive customer service leads to more sales, greater organizational profitability, increased market share...it all sounds good, right?
Except for one little thing.
I have become increasingly convinced that having too many of our needs - of both the tangible and intangible variety - met by retailers is disastrous. It's a catastrophe on the individual level, and collectively, for our society as a whole, it's a cluster-fuck of truly epic proportions.
People who can buy everything - everything from apples to aspirations, eggs to esteem, chocolate to confidence - are people who don't need to do anything. We don't need to make, manufacture, discover, or create. It all comes from the store. When all of our needs are met for us, we don't even have to think.
People who don't think make bad decisions. When we're not thinking, we make decisions that actually go against our own self-interest and the well-being of the communities we live in. Look around your circle of family, friends, co-workers and acquaintances. Look at society at large - especially as it's presented to us on the news.
Do you see a lot of good decision making going on?
The other day, I was down at a little local grocery store in my neighborhood. A young couple stopped in. They were in search of hamburger patties.
"We don't sell the pre-made patties," the proprietor told them, "But we do have the meat - we grind it fresh every morning!"
The young woman shuddered, and the young man slid a comforting arm around her shoulders. "No thank you," he said. "We'll just get some someplace else."
That young couple had a twenty mile drive ahead of them, in any direction, before they'd find a store that sold pre-made hamburger patties. There was high quality, freshly ground beef right in front of them. But they were willing to travel a significant distance (and I don't know what gas costs where you are, but it starts at $4/gallon up here) to find hamburger patties already made for them.
Why?
I believe that the narratives we've been given by marketers - stories about what we need and who were are - hold some, if not all, of the answer to that question.
One of the most pervasive marketing messages, delivered daily in dozens of different ways, is "You shouldn't have to work so hard." It's a message that helped spur the public enthusiasm for electricity, with countless labor-saving devices that promised to free women from a lifetime of drudgery at the washboard or slinging sad irons. Decades later, we've internalized the message so completely that no one wants to do anything - even if the task is no more taxing than shaping a few ounces of ground meat into a patty.
This type of thinking is destroying us. I don't want to contribute to the problem. I want to help solve it. We can take our lives and our futures back from the marketers. We just have to remember how to meet our needs without the assistance of retailers.
It's no secret that the world's best brands are successful because they do a great job of meeting their customers' needs. That's Marketing 101, right there. But what isn't so well understood is that human needs are incredibly complex. They have both tangible and intangible components.
That's why when winter rolls around and you go coat shopping, you're not just looking for a coat that's warm, weatherproof, and affordable. You want a coat that's stylish as your community of choice defines stylish, so you can feel good about yourself and your place in society.
My now-former clients do a great job educating business leaders about the complexities of human need and teaching them how to best meet as many of those needs as possible in the retail setting. Better, more comprehensive customer service leads to more sales, greater organizational profitability, increased market share...it all sounds good, right?
Except for one little thing.
I have become increasingly convinced that having too many of our needs - of both the tangible and intangible variety - met by retailers is disastrous. It's a catastrophe on the individual level, and collectively, for our society as a whole, it's a cluster-fuck of truly epic proportions.
People who can buy everything - everything from apples to aspirations, eggs to esteem, chocolate to confidence - are people who don't need to do anything. We don't need to make, manufacture, discover, or create. It all comes from the store. When all of our needs are met for us, we don't even have to think.
People who don't think make bad decisions. When we're not thinking, we make decisions that actually go against our own self-interest and the well-being of the communities we live in. Look around your circle of family, friends, co-workers and acquaintances. Look at society at large - especially as it's presented to us on the news.
Do you see a lot of good decision making going on?
The other day, I was down at a little local grocery store in my neighborhood. A young couple stopped in. They were in search of hamburger patties.
"We don't sell the pre-made patties," the proprietor told them, "But we do have the meat - we grind it fresh every morning!"
The young woman shuddered, and the young man slid a comforting arm around her shoulders. "No thank you," he said. "We'll just get some someplace else."
That young couple had a twenty mile drive ahead of them, in any direction, before they'd find a store that sold pre-made hamburger patties. There was high quality, freshly ground beef right in front of them. But they were willing to travel a significant distance (and I don't know what gas costs where you are, but it starts at $4/gallon up here) to find hamburger patties already made for them.
Why?
I believe that the narratives we've been given by marketers - stories about what we need and who were are - hold some, if not all, of the answer to that question.
One of the most pervasive marketing messages, delivered daily in dozens of different ways, is "You shouldn't have to work so hard." It's a message that helped spur the public enthusiasm for electricity, with countless labor-saving devices that promised to free women from a lifetime of drudgery at the washboard or slinging sad irons. Decades later, we've internalized the message so completely that no one wants to do anything - even if the task is no more taxing than shaping a few ounces of ground meat into a patty.
This type of thinking is destroying us. I don't want to contribute to the problem. I want to help solve it. We can take our lives and our futures back from the marketers. We just have to remember how to meet our needs without the assistance of retailers.
Monday, June 3, 2013
On the Latest IRS Scandal: Do Good Management Practices Apply Only To People We Like?
Right now, on my desk, I've got a notice saying I need to pay the IRS nearly $2,000. The tax man is not my favorite guy right now - I don't think anyone ever likes to pay taxes.
That being said, I'm more than a little uncomfortable with the coverage surrounding the IRS conference expenditures. The agency has reportedly spent $50 million dollars for 220 conferences, over 2 years. That works out to roughly $227,000 per conference, although some conferences cost far more (one is reportedly $4 million!) and some obviously less. The IRS has 106,000 employees, according to Wikipedia.
One piece of information I haven't seen so far is how much is spent on conferences by other government agencies of comparable size over a similar time period. Numbers without context aren't tremendously helpful. I would like to see an agency-by-agency breakout of this information, and I bet other people would too. Just saying "Oh, they spent $50 million!" is good for whipping up the emotion - $50 million being spent by people you don't like just sounds terrible - but we can't forget that ALL of the money the gov't spends is taxpayer money; not just that spent by the IRS.
But that's not even the biggest part of the problem. The troublesome bit is the outrage leveled at the fact that the IRS employees were participating in team building exercises. Some of these exercises were fun! They involved dancing! People were visibly smiling and having a good time!
It would be interesting to have performance assessments of the IRS employees before and after these conferences, both self-assessments and objective third party assessments. Because here's the thing: team building exercises, morale boosting drills and the like are all designed to improve performance. They're a tacit acknowledgement that all work is performed by people, and people have complex emotional and psychological needs. When you take steps to meet those emotional and psychological needs, your employees perform better. This is not rocket science. This is Management 101.
For example, let's look at police officers. Due to the nature of their work, police officers are regularly exposed to traumatic events. That's why good police departments make sure there's counseling & support services available for their teams. Healthy, strong bonds between police officers not only provide for better law enforcement, they keep every one safer.
IRS employees are probably among the most hated professionals in the country. They have a thankless task that is complicated and ever changing. The tax code is more that 73,000 pages long. And budget crunches (believe it or not in the context of this story)mean that there are fewer employees doing more and more work. This is not a recipe designed to deliver top performance. In fact it is the opposite: put people in a difficult, high-stress job that everyone hates them for having.
Every single IRS employee is a person. Is it such a stretch to see that these people might need some emotional support? That their morale might be impacted by having everyone hate them?
If we agree that the IRS employee teams are performing a needed function, aren't these employees entitled to the same management tools and techniques people in other industries use to get top performance from their teams? Or is good management something we reserve only for the people we like?
We can argue about the amount of money spent all day, and somewhere, someone probably is. But let's stop the discussion about whether or not it's appropriate that the IRS employees have access to the type of team building, morale building exercises that are common practice to provide employee support and boost performance in many industries. People who are treated well do better work. Retaining skilled IRS employees is always going to be more cost-effective than attracting and training new employees. If that takes a little dancing and some cupcakes, so be it.
That being said, I'm more than a little uncomfortable with the coverage surrounding the IRS conference expenditures. The agency has reportedly spent $50 million dollars for 220 conferences, over 2 years. That works out to roughly $227,000 per conference, although some conferences cost far more (one is reportedly $4 million!) and some obviously less. The IRS has 106,000 employees, according to Wikipedia.
One piece of information I haven't seen so far is how much is spent on conferences by other government agencies of comparable size over a similar time period. Numbers without context aren't tremendously helpful. I would like to see an agency-by-agency breakout of this information, and I bet other people would too. Just saying "Oh, they spent $50 million!" is good for whipping up the emotion - $50 million being spent by people you don't like just sounds terrible - but we can't forget that ALL of the money the gov't spends is taxpayer money; not just that spent by the IRS.
But that's not even the biggest part of the problem. The troublesome bit is the outrage leveled at the fact that the IRS employees were participating in team building exercises. Some of these exercises were fun! They involved dancing! People were visibly smiling and having a good time!
It would be interesting to have performance assessments of the IRS employees before and after these conferences, both self-assessments and objective third party assessments. Because here's the thing: team building exercises, morale boosting drills and the like are all designed to improve performance. They're a tacit acknowledgement that all work is performed by people, and people have complex emotional and psychological needs. When you take steps to meet those emotional and psychological needs, your employees perform better. This is not rocket science. This is Management 101.
For example, let's look at police officers. Due to the nature of their work, police officers are regularly exposed to traumatic events. That's why good police departments make sure there's counseling & support services available for their teams. Healthy, strong bonds between police officers not only provide for better law enforcement, they keep every one safer.
IRS employees are probably among the most hated professionals in the country. They have a thankless task that is complicated and ever changing. The tax code is more that 73,000 pages long. And budget crunches (believe it or not in the context of this story)mean that there are fewer employees doing more and more work. This is not a recipe designed to deliver top performance. In fact it is the opposite: put people in a difficult, high-stress job that everyone hates them for having.
Every single IRS employee is a person. Is it such a stretch to see that these people might need some emotional support? That their morale might be impacted by having everyone hate them?
If we agree that the IRS employee teams are performing a needed function, aren't these employees entitled to the same management tools and techniques people in other industries use to get top performance from their teams? Or is good management something we reserve only for the people we like?
We can argue about the amount of money spent all day, and somewhere, someone probably is. But let's stop the discussion about whether or not it's appropriate that the IRS employees have access to the type of team building, morale building exercises that are common practice to provide employee support and boost performance in many industries. People who are treated well do better work. Retaining skilled IRS employees is always going to be more cost-effective than attracting and training new employees. If that takes a little dancing and some cupcakes, so be it.
Thursday, May 23, 2013
Music Meets Politics: Ai Weiwei's New Music Video "Dumbass"
I have to begin this post with an admission: I'm not the world's biggest fan of rap music. And my knowledge of Chinese rap music is non-existent. But that doesn't mean I can't appreciate the artistry and courage that went into putting together Ai Weiwei's new music video, Dumbass .
In 2011, Ai Weiwei, an artist deeply engaged in advocating for personal and artistic freedom in China, was imprisoned by his government for 81 days. In the video for Dumbass, Weiwei tells the story of what that experience was like. In an interview with Reuters, Weiwei said, ""There was one thing I thought was interesting. When I was detained, there was a paramilitary officer standing there very seriously watching me, and he asked me quietly if I could sing a song. At the time I felt extremely frustrated, because I felt terrible, and I realised that in a situation like that, these guards felt just like me, they wanted to hear songs."
Both Weiwei and his captors were powerless in that situation, subject to the dictates of a larger authority. They were trapped in different ways, even though one group - the guards - were in alignment with the system and Weiwei stands in opposition to it.
Connecting Art & Politics
Ai Weiwei is one of my personal heroes because he has the courage to consistently defy the authorities and fight for freedom. He uses his creativity to do this. Much of his work is visually oriented; installation pieces and paintings. Now there is a new music video and an album coming.
It's important to understand that rap music began as the songs of the disempowered and disenfranchised: it was the sound of the young, black, and poor in the 1970's. Over the years, rap music may have become more mainstream, but it's always remained intensely political.
It is interesting to see Weiwei adopt this expressly political form of music to express himself. There's certainly the cinematic/visual story telling aspects of the video to consider, and I think for most Western audiences who do not speak Chinese, it is the experience of watching what this great man experienced while he was imprisoned mixed up with some surreal moments - make sure to look for the goldfish in the toilet! - that will have the most impact.
Art can change the world. This is how that happens.
A song can not be unheard. Anyone can sing a song. I'm not sure how easily the Chinese people will be able to access this video - internet access in China is heavily controlled - but it only needs to get out there to one or two people who will share it with their friends. If the message is embraced, if it resonates, the song will spread. Participation in a communal cultural event creates bonds between people; a song can articulate a shared vision or in this case, a shared imperative. Weiwei explicitly calls out his countrymen - and by extension, all of us who are engaged in the fight for freedom on whatever level - to move past the expected cultural norms and do what must be done.
Fuck forgiveness, tolerance be damned, to hell with manners, the low-life's invincible. If you hear that message long enough, frequently enough, what are you going to internalize? How will your willingness to effect change be impacted? It may be that Weiwei's song is nothing more than a rock thrown in a puddle. But it may be that these are the words the people will be singing as they stand up for themselves. We may be bearing witness to the birth of an anthem that will change the world. I certainly hope so, anyway.
In 2011, Ai Weiwei, an artist deeply engaged in advocating for personal and artistic freedom in China, was imprisoned by his government for 81 days. In the video for Dumbass, Weiwei tells the story of what that experience was like. In an interview with Reuters, Weiwei said, ""There was one thing I thought was interesting. When I was detained, there was a paramilitary officer standing there very seriously watching me, and he asked me quietly if I could sing a song. At the time I felt extremely frustrated, because I felt terrible, and I realised that in a situation like that, these guards felt just like me, they wanted to hear songs."
Both Weiwei and his captors were powerless in that situation, subject to the dictates of a larger authority. They were trapped in different ways, even though one group - the guards - were in alignment with the system and Weiwei stands in opposition to it.
Connecting Art & Politics
Ai Weiwei is one of my personal heroes because he has the courage to consistently defy the authorities and fight for freedom. He uses his creativity to do this. Much of his work is visually oriented; installation pieces and paintings. Now there is a new music video and an album coming.
It's important to understand that rap music began as the songs of the disempowered and disenfranchised: it was the sound of the young, black, and poor in the 1970's. Over the years, rap music may have become more mainstream, but it's always remained intensely political.
It is interesting to see Weiwei adopt this expressly political form of music to express himself. There's certainly the cinematic/visual story telling aspects of the video to consider, and I think for most Western audiences who do not speak Chinese, it is the experience of watching what this great man experienced while he was imprisoned mixed up with some surreal moments - make sure to look for the goldfish in the toilet! - that will have the most impact.
Art can change the world. This is how that happens.
A song can not be unheard. Anyone can sing a song. I'm not sure how easily the Chinese people will be able to access this video - internet access in China is heavily controlled - but it only needs to get out there to one or two people who will share it with their friends. If the message is embraced, if it resonates, the song will spread. Participation in a communal cultural event creates bonds between people; a song can articulate a shared vision or in this case, a shared imperative. Weiwei explicitly calls out his countrymen - and by extension, all of us who are engaged in the fight for freedom on whatever level - to move past the expected cultural norms and do what must be done.
Fuck forgiveness, tolerance be damned, to hell with manners, the low-life's invincible. If you hear that message long enough, frequently enough, what are you going to internalize? How will your willingness to effect change be impacted? It may be that Weiwei's song is nothing more than a rock thrown in a puddle. But it may be that these are the words the people will be singing as they stand up for themselves. We may be bearing witness to the birth of an anthem that will change the world. I certainly hope so, anyway.
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